8trium Privacy Policy
Find out how 8trium collects, manages, and protects your personal data as a legitimate user of our platform in Malaysia.
Information We Collect
We collect information relating to you as a user to ensure safe service delivery and meet the needs of our Malaysian users, including:
- Account Details: Full name, email address, phone number, date of birth, and identity verification details provided during registration.
- Device & Browser Information: Technical data such as device type, IP address, browser type, operating system, and login logs.
- Payment Transactions: Payment information in MYR for deposit and withdrawal purposes, including transaction records and voucher outputs where applicable.
- Cookies & Tracking Technologies: Information stored in cookies to enhance your experience, such as language preferences, activity history, and platform settings.
- Usage Data: How you interact with the platform, including pages visited, time spent, and gaming behaviour.
How We Use Your Information
We use the information collected for a number of important purposes, including:
- Providing personalised gaming services and account experiences to users.
- Processing financial transactions and safeguarding your funds.
- Compliant with Malaysian legal obligations and local regulations.
- Helping our support team resolve issues and inquiries more efficiently.
- Conducting analysis to improve platform quality and user experience.
- Sending important updates such as changes to terms, promotions, and announcements.
Cookies & Tracking Technologies
8trium uses cookies and similar technologies to automatically collect user information. This helps us:
- Remembering language preferences and user settings.
- Improving navigation and system performance.
- Analysing platform performance and user traffic.
- Delivering a more relevant and personalised experience.
You can manage cookie usage through your browser settings, but please note that doing so may affect the functionality of certain parts of the platform.
Data Security & Storage
The security of your personal data is a top priority at 8trium. We employ the latest security protocols, including SSL encryption, to protect your information from unauthorised access.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected and to comply with Malaysian data protection laws.
We ensure that access to data is restricted to staff who require it to perform their duties, and we conduct regular audits to maintain the highest level of security.
Information Sharing & User Rights
8trium does not sell or rent your personal information to third parties without your consent.
We may share data with service providers that support platform operations — such as payment processors and technical support services — under strict confidentiality agreements.
User Rights
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request a correction if any information we hold about you is inaccurate or out of date.
- Deletion: Under certain circumstances, you have the right to request the deletion of your personal data, subject to legal obligations and the platform's terms of use.
To exercise these rights, please contact our support team at [email protected].
Privacy Policy Updates & Applicable Law
8trium reserves the right to modify or update this Privacy Policy at any time in accordance with changes in law or platform operations. Users will be notified of any changes via the official website and/or email.
Users are responsible for reviewing this Privacy Policy periodically. Continued use of the platform after notification of changes constitutes your acceptance of the updated policy.
This policy is governed by the laws of Malaysia. Any privacy-related disputes will be resolved under the jurisdiction of Malaysian courts.
Your Data Protection, Our Priority
If you have any questions or need assistance regarding 8trium's Privacy Policy, our support team is here to help.